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1. How do I claim my early payment discount to bring my annual fee down?
To reward Australian businesses who pay early, we offer a special early discount fee. You can find your unique Discount Code on your green Registration notification letter (in the long green box above the Annual Fee). Once you enter your Reference Number, ensure you enter your Discount Code at the checkout, where it says "Enter Discount Code" and then press the VALIDATE button. You will see your annual fee reduces in price. Note: You must ensure you make your payment before the Discount Code Expiry Date.
2. Why doesn't my discount code work?
Your unique Discount Code only applies to three-year business name renewals, or for annual Company Review services, and only works before the expiry date displayed on your notification letter.
3. Is there a way I can still get the discount after the expiry date?
It is possible, but we consider approving late discounts on a case-by-case basis. Please send us an email to help@reg.com.au with "Discount Code" in the subject header.
4. I have tried to make my payment, but it's not working.
If your payment is not working on our website. First, please make sure you have enough money in your bank account when submitting your payment. Second, please try a different credit card. Third, please try again in 30 minutes. Finally, if you still can't get your payment to work, please phone us on 1300 060 066 during business hours, or send us an email to help@reg.com.au and we will help you process your business name renewal. If our system is at fault, we will also be able to offer you an extra discounted price on your renewal fee for your trouble.
